What exactly is robot-recruiting?
Robot-recruiting is an innovative approach to applicant selection and management. The artificial intelligence is based on data and algorithms, which enables it to partially automate the application process. For example, when it comes to the preselection of applicants, optimizing job advertisements or answering questions via chatbot.
How can AI specifically support recruiting?
There are various areas where robot-recruiting can be applied, including:
- Chatbot on the website/career page for applicant questions: The chatbot can provide information about your company, its culture, values, and other relevant details to convince interested individuals to apply.
- Sourcing tools search public profiles on professional networks and other databases to identify potential candidates (shortlist).
- Resume screening: An AI-powered system analyzes applications in seconds and preselects the most suitable candidates based on predefined criteria. This can save valuable time and resources for HR. At the same time, an automated system may struggle to understand the context of information in a resume. It also lacks the sensitivity to assess qualitative aspects, such as interpersonal skills – generally suitable applications might be mistakenly filtered out or discouraged due to negative experiences.
- Assessment: Algorithms use specific tests or video interviews to make assumptions about personality traits and predict potential fit and performance.
- Communication with applicants: Keyword chatbot recruiting – robots provide information to applicants without human help or answer open questions. And they’re available 24/7. This makes the recruiting process significantly more efficient.
- Background checks: Automated systems can conduct background checks to ensure that the provided information is correct and applicants have a "clean record."
- Interview scheduling: Chatbots can speed up the application process by automatically scheduling interviews. They can suggest dates based on the availability of both applicants and interviewers.
- Programmatic advertising: A job ad or banner is automatically displayed to suitable individuals on professional networks or targeted websites.
What are the advantages of robot-recruiting?
The use of AI or robot-recruiting brings several benefits:
- Time savings: Robot-recruiting can automate repetitive tasks, potentially allowing faster selection of candidates and significantly speeding up the hiring process.
- Cost reduction: Automating tasks reduces manual labor, accelerates processes, and lowers costs.
- Flexibility: AI systems don’t have working hours – chatbots are available 24/7 to interact with talent.
What are the disadvantages of robot-recruiting?
Robot-recruiting comes with potential risks and challenges. In addition to data protection concerns, lack of emotional intelligence, and limited transparency, bias and discrimination are major issues. Algorithms can reflect unconscious bias based on training data. If historical data contains existing prejudices or discriminatory patterns, these can influence the selection process and lead to unfair hiring practices.
In terms of data privacy, Switzerland’s FADP and the EU GDPR apply special rules to automated data processing and decision-making. According to David Rosenthal, these rules reflect “a discomfort with decisions made solely by an anonymous machine without human involvement.”
Artificial intelligence in recruiting: The future of talent acquisition?
Robot-recruiting has many attractive advantages. And yet, one thing remains crucial: human judgment and empathy still take top priority in recruiting. Chatbots don’t have all the answers. Human knowledge, empathy, attention, and listening remain indispensable.
If you want to reduce your administrative workload in recruiting, you don’t have to rely on AI alone – our E-recruiting software from Refline streamlines your processes by up to 70 percent. Discover the system in a live demo or request a free consultation.
"An expression of discomfort with decisions made solely by an anonymous machine without any human involvement." — David Rosenthal, Jusletter, 27 November 2017 https://jusletter.weblaw.ch/juslissues/2017/916/der-entwurf-fur-ein-_a8298c82ba.html__ONCE&login=false