We are at your side. Reliable and understandable.

  • No call centre - our experts look after you personally and guarantee fast response times

  • High level of expertise from the Refline support team & fast solutions

  • Reliable 24-hour operation by our specialists

  • Our support is also multilingual (German, English, French, Italian)

  • Customer-friendly SLAs (Service Level Agreements) ensure clearly defined and measurable support services

  • IT jargon too difficult to understand? No problem! We speak your language and advise you in understandable terms with comprehensible solution proposals.

Where do you need Support?

Do you have a question about using Refline?
You'll find an answer to every question in our help centre:

Help center

Find the right answer to your questions quickly and easily in our Help Centre.

Didn't find the answer you were looking for in the Help Centre?
Write us a ticket for your request!

Ticket system

Do you have a specific question?
Create a ticket now.

Do you need personal support for your question?

Support Hotline

Do you need further support?
We are there for you personally at Tel +41 41 510 60 20

We are there for you. From Zurich or Hünenberg.

Our support team is fully focussed on providing users with expert assistance.

We ensure that problems are solved promptly and questions are answered immediately and clearly.

Trust is particularly important in recruitment, and we are fully committed to this value.

Test now free of charge for 30 days.
Get started with just 4 steps!

No credit cards required. The test phase can be cancelled at any time without obligation - 100% non-binding!