How to make your application process a success
From the job posting to the signed employment contract
A well-structured application process strengthens your employer brand and the candidate experience. Key elements include a compelling job ad, transparency, timely and clear communication, and a well-organized interview. Let’s walk through the key steps to successfully filling your open position.
HR Knowhow | Refline AG

A professionally designed application process is much more than a means of recruitment – it is a powerful tool for your employer brand and the candidate experience. From the first point of contact to onboarding, clarity, speed, structure and a respectful approach all count. In this article, we’ll walk you through the most important steps of a successful application process – practical, transparent and effective.


First impressions count – and they’re usually shaped by the application process. That’s why it’s worth designing each step with care. But what exactly does it include? In general, a holistic application process consists of four phases: the job advertisement, the receipt of applications, interviews, and the selection and onboarding. The goal is to efficiently attract the right talent and inspire them about your company from the very beginning.

Designing the application process correctly

A successful application process thrives on clarity, speed and a positive candidate experience. In the following four phases, we’ll show you what really matters – and how small adjustments can make a big difference.

1. The job advertisement

After an initial needs analysis, you create a profile of your ideal candidate persona – as a basis for a targeted job advertisement. Make sure it is easy to understand and highlight the key information – ideally using bullet points. 

Clarify: What position is it for? What are the main requirements? What skills are expected? What do you offer as an employer? And: How does the application process work in detail? 

Be open and transparent right from the start, so applicants know what to expect. Make the application process as easy and barrier-free as possible. Publish the job advertisement both on your careers page and on relevant platforms and channels – where your target group actually is. Did you know that Refline offers a direct interface to over 200 job boards? Thanks to this multiposting, you can reach maximum visibility with just a few clicks.

2. The first applications are received

As soon as the first applications come in, structure is key. With a recruiting software, you can keep track of everything, automate confirmation emails and save valuable time. Transparency and regular feedback are essential for a professional application process – in all four phases. With Refline, suitable applications can be automatically pre-sorted. This saves not only time but also costs. Important: Don’t lose time! Good talent is quickly snapped up. Invite suitable candidates to an interview as soon as possible – ideally also online. You’ll find a guide to successful job interviews here on the blog as well.

3. Final phase: interviews and selection

This phase varies depending on the company. You might conduct several interviews with different contacts or make your decision after just one structured interview. The more important the role, the more complex the application process – and that’s perfectly normal. Be sure to send out rejections promptly and respectfully. Even if it’s not a match this time, it should still feel worthwhile to apply again in future. A good option: include promising talent in your talent pool.

4. Conclusion of the application process: hiring & onboarding

The decision is made – your preferred candidate has convinced everyone. Now it’s time to clarify the final details – such as salary, contract and any open questions. Once everything is signed, the focus shifts to onboarding. Inform your team about the new hire and make the start as structured and personal as possible. A desk buddy, team introductions and regular feedback all help ensure a smooth arrival.

These four phases form the foundation of a successful application process. Refline’s e-recruiting software supports you at every step – digital, efficient and fully customisable. Want to optimise your application process? Then get in touch – we’d be happy to show you how Refline can support you.